Our office operates 9am-8pm daily. Our Delivery service is 24 hours, 7 days a week!
You can send us a message from our website, or email us at info@lightyournightevents.com.au or call us on 1300 618 933.
We cater for small or large events and we have no minimum order size to suit all needs.
Our prices are based on a 24 hour hire period, however you can ask one of our team for a quote if you would like to hire for a longer period.
Nope! To keep costs low for our customers, we don't require a security bond with our products. However in the unlikely event that damage is caused to our products, the hirer is responsible for the damage costs.
If the event is outdoors, our team will check the weather forecast for rain or strong winds and will determine whether it is safe to do so. An indoor option will need to be available if the weather doesn't permit outdoor installations.
Pick up options are available for all items excluding the 1.5 metre tall numbers & letters, providing you have transport to fit your items. We require a copy of a valid Driver's License upon pick up. Please arrange to collect your items in a covered vehicle.
We email our invoice to you and require a 50% deposit to secure your booking. The remaining 50% needs to be paid 7 days prior to your event. We accept PayPal or Bank Transfer.
Bookings cancelled 21 days prior to the event date will be provided a full refund. Bookings cancelled within 21 days of your event you will forfeit the 50% deposit. Bookings cancelled within 7 days of your event date will forfeit 100% of the total hire paid.
In these instances where covid restrictions prevents the event to go ahead, we will cancel your booking and provide you credit to book on an alterative day.